TERMS AND CONDITION
General:
Bohame’s(“we” “us”) website(s) (our “Site” or “Sites”) and related products are made available to you in accordance with the following terms & conditions and any other rules posted on our site. Please read the terms & conditions carefully before placing any orders. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions).
Conditions of Use:
Listed here are the terms and conditions of sale applicable to online purchases from (“Bohame”). These terms and conditions apply to all transactions for the purchase of Bohame “products” from its website. Bohame does not offer or agree to any conditions, warranties, or representations relating to the performance characteristics of the Products other than those set out in these terms. By visiting the site the customer accepts the terms and conditions of use relating to this Site. The customer’s completion of the checkout form on this site will constitute an offer to the customer to purchase Products (the “Order”). All orders are subject to acceptance by Bohame.
Registration:
To use some of the products made available to you on this site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. We may also change registration requirements from time to time.
Availability of goods and prices
Goods will be sent to the address given by you in your order and stated in the Order Confirmation.
We make every attempt to ensure that all prices on our website are accurate, however, discrepancies may occur. If we discover any error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.
Payment
All payment methods on Bohame.com are 100% safe. All cash transactions, credit, and debit charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, your order will not be accepted and we will not be liable for any delay or non-delivery.
Shipping:
Bohame offer free shipping with in india. We ship via Fedex, Blue dart, Merchant courier and Ecom xpress.
Shipping within india takes 1-3 days to deliver depending upon the PinCode.
International shipping takes 4-10 days to deliver, depending upon the PinCode, We ship via fastest and safest way possible. We uses Fedex, DHL, Aramex and self network. International shipping is Flat Rs. 2500 or USD 33 per order, Incase your order amount is more than Rs. 25000/USD 331 then shipping is free of cost.
It takes usually 5-10 days to prepare your order, depending upon the order size.
Urgent deliveries are possible, Please email us on hello@bohame.com or whatsapp on +91-9871834931
Returns:
7 days easy returns.
Your product is eligible for return or exchange only if:-
- you have received an incorrect product/different from what you placed an order for
- if the product is damaged/has any manufacturing defect.
- Any other reason, you will have to notify us about this within 48 hours from the time it has been delivered to you. write to us at hello@bohame.com
Refunds:
We will issue a refund only once the received product has undergone our quality check.
Returned items must not be worn, washed or altered and should have all the tags intact. Bohame holds the right to refuse any Return if the product does not comply with the above.
Refunds/exchange will be initiated within 10-15 days of receiving the products.
The shipping costs from your end will be borne by you. However, a reverse pick-up option is available for within India orders at a cost of Rs.250 . The return address is as below:
Bohame
5M, First Floor, Dada Jungi House
Shahpur Jat
New Delhi - 110049
Ph: +91-9354979829
Eligibility for Returns:
> Exchanges and returns will not be accepted for customised orders, that is length or minor alterations.
> // Sale items // Only regular priced items may be returned, unfortunately sale items are final sale and cannot be returned.
> Refunds are processed as Credit Card refund, paypal refund, Bank Transfer or store credit.
> To be eligible for a return, your product must be unused and in the same condition that you received it in, including original packaging. The product will be subject to a thorough quality check in order to be eligible for a return. Bohame reserves the right to refuse to return a product if it is not in its original condition, is damaged or missing parts for reasons not due to our error.
Cancellation Policy
Cancellation will only be accepted if your order hasn't been shipped.
Covid-19 Policy:
- All orders will be shipped once lockdown is opened by the government and its safe for us to open the workshop and deliver.
- All the security measures will be taken while making the products, packing and shipping.
- Any queries please feel free to drop us a email on hello@bohame.com